MyISSS (Student/Scholar Portal)
MyISSS online services is your portal for ISSS immigration-related request e-forms and notifications.
How to Access MyISSS Portal
- Open the portal at Ìý
- It is recommended that you use the FireFox browser with the MyISSS portal
Select the Login button
ÌýSelect your Campus (CU ÌÇÐÄVlogÆƽâ°æ)
Ìý- Login using and IdentiKey password
- If given an option, select Full Client Services (NOT Limited Client Services)
MyISSS Overview
Guides
- Accessing the F-1 Student Immigration Check-In Form
- Accessing the J-1 Student Immigration Check-In Form
- Accessing the Prospective Exchange Visitor (Scholar) DS-2019 Request E-Forms
- Canceling a Request in the MyISSS Portal
Currently Available Forms
Below are listed the different categories of forms as they appear in the portal and the forms within each category. Click on any of the form names to see a description of which immigration status the form is available for currently and when the form should be submitted. Please note that the e-forms for students in F-1 status are being prioritized. Please reach out to ISSS if you have issues finding an e-form.
- It is recommended that you use the FireFox browser with the MyISSS portal
E-Form File Upload Types
Files uploaded in e-forms must be in one of the following file types:Ìý
- pdf, tif, tiff, jpg, jpeg, gif, png, bmp, doc, docx, txt, xls, xlsx, msg, ppt, pptx, htm, html.
Do not use symbols or special characters in file names.
Keep file names short and simple.
Troubleshooting MyISSS Portal E-Form Submission Errors
If you encounter difficulty submitting an e-form, try the following actions:
- Try different browsersÌýto access the MyISSS portal.
- Clear your browser cache.
- Use a private browser session.
- Use a different computer/device.
If you are encountering a file upload error:
- Ensure that the name of any file you upload in the e-form only includes valid alphanumeric characters (e.g. letters and numbers) and does not include symbols or special characters.
- File names cannot include commas, ampersands, or colons as they can create upload errors.
- Remove files you uploaded in the e-form, save as a draft and then uploadÌýthem again.
- If you are unsure if you are encountering a file name error, remove the uploaded files from the e-form, rename it with a simple, short file name, and upload it again.
If you are unable to resolve an issue after trying these actions:
- ÌýEmail ISSS for assistance.
- Include a description of the issue.
- Include relevant screenshots that capture the issue.
- Error messages
- Fields highlighted red